:root{--ink:#29241f;--paper:#f7f2e9;--paper2:#ece2d4;--copper:#a57656;--muted:#665e54;--line:rgba(41,36,31,.16);--focus:#896041;--body-font:"Avenir Next","Segoe UI",Arial,sans-serif;--display-font:"Iowan Old Style","Baskerville",Georgia,serif;font-family:var(--body-font);background:var(--paper);color:var(--ink)}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink)}button,input,select,textarea{font:inherit;color:inherit}.hidden{display:none!important}.btn{min-height:44px;border:1px solid var(--ink);background:var(--ink);color:white;padding:0 16px;font-weight:750;cursor:pointer}.btn.secondary{background:transparent;color:var(--ink)}.btn.small{min-height:36px;font-size:12px}.btn:disabled{opacity:.45}.brand{display:flex;align-items:center;gap:10px;text-transform:uppercase;letter-spacing:.11em;font-size:12px;font-weight:800}.brand-mark{display:grid;place-items:center;width:36px;height:36px;border:1px solid currentColor}.login-shell{min-height:100svh;display:grid;place-items:center;padding:24px;background:linear-gradient(140deg,#29241f 0 36%,#ddd5c8 36% 100%)}.login-card{width:min(520px,100%);padding:34px;background:var(--paper);box-shadow:0 30px 80px rgba(0,0,0,.17)}.login-card h1{font-size:clamp(42px,8vw,66px);line-height:.92;letter-spacing:-.055em;margin:46px 0 18px}.login-card p{color:var(--muted);line-height:1.6}.auth-tabs{display:flex;border-bottom:1px solid var(--line);margin:24px 0 20px}.auth-tabs button{border:0;background:none;padding:10px 16px 10px 0;margin-right:22px;font-weight:700;color:var(--muted);cursor:pointer}.auth-tabs button.active{color:var(--ink);border-bottom:2px solid var(--ink)}#auth{display:grid;gap:14px}label{display:grid;gap:7px;font-size:12px;font-weight:700}input,select,textarea{width:100%;min-height:46px;padding:10px 12px;background:white;border:1px solid rgba(41,36,31,.25);border-radius:0;font-weight:400}input::placeholder,textarea::placeholder{font-weight:400}.password-field{position:relative}.password-field input{padding-right:48px}.password-toggle{position:absolute;right:2px;top:2px;width:42px;height:42px;border:0;background:transparent;color:var(--muted);display:grid;place-items:center;cursor:pointer}.password-toggle:hover,.password-toggle:focus-visible{color:var(--ink)}.password-toggle svg{width:21px;height:21px;fill:none;stroke:currentColor;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round}.password-toggle .eye-off{display:none}.password-toggle.is-visible .eye-open{display:none}.password-toggle.is-visible .eye-off{display:block}textarea{min-height:105px;resize:vertical}.notice{padding:12px 14px;background:var(--paper2);font-size:13px;line-height:1.5}.notice.error{background:#efdcda;color:#672c28}.loading{min-height:100svh;display:grid;place-items:center}.shell{min-height:100svh;display:grid;grid-template-columns:245px 1fr}.shell aside{height:100svh;position:sticky;top:0;background:var(--ink);color:var(--paper);padding:24px 18px;display:flex;flex-direction:column}.shell aside nav{display:grid;gap:4px;margin-top:30px}.shell aside nav button{border:0;background:transparent;color:rgba(247,242,233,.66);padding:12px;text-align:left;font-weight:700;cursor:pointer}.shell aside nav button.active,.shell aside nav button:hover{background:rgba(247,242,233,.09);color:white}.side-foot{margin-top:auto;padding-top:18px;border-top:1px solid rgba(247,242,233,.14)}.side-foot small{display:block;color:rgba(247,242,233,.58);word-break:break-word;margin-bottom:8px}.side-foot button{border:0;background:none;color:white;padding:0;font-weight:700;cursor:pointer}.shell main{min-width:0}.shell main>header{height:74px;padding:0 32px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);position:sticky;top:0;background:rgba(247,242,233,.95);backdrop-filter:blur(12px);z-index:5}.shell main>header strong,.shell main>header small{display:block}.shell main>header small{color:var(--muted);margin-top:4px}.mobile-nav{display:none}.content{padding:34px 32px 70px;max-width:1500px;margin:auto}.page-head{display:flex;align-items:end;justify-content:space-between;gap:24px;margin-bottom:30px}.page-head>div>span{display:block;text-transform:uppercase;letter-spacing:.14em;color:var(--muted);font-size:11px;font-weight:800;margin-bottom:10px}.page-head h1{font-size:clamp(40px,5vw,62px);line-height:.95;letter-spacing:-.052em;margin:0}.page-head p{margin:10px 0 0;color:var(--muted);line-height:1.5}.metrics{display:grid;grid-template-columns:repeat(4,1fr);border:1px solid var(--line);margin-bottom:22px}.metrics>div{padding:22px;border-right:1px solid var(--line)}.metrics>div:last-child{border-right:0}.metrics span{display:block;color:var(--muted);font-size:11px;text-transform:uppercase;letter-spacing:.1em;font-weight:800}.metrics strong{display:block;font-size:34px;margin-top:8px}.two{display:grid;grid-template-columns:1.2fr .8fr;gap:20px}.panel{border:1px solid var(--line);background:rgba(255,255,255,.25);padding:20px}.panel h2{font-size:16px;margin:0 0 10px}.panel article{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:14px 0;border-bottom:1px solid var(--line)}.panel article:last-child{border-bottom:0}.panel article strong,.panel article small{display:block}.panel article small{color:var(--muted);margin-top:4px}.pill{display:inline-flex;align-items:center;min-height:25px;padding:0 8px;background:var(--paper2);font-size:11px;font-weight:800;text-transform:capitalize}.pill.danger{background:#efdcda;color:#672c28}.empty{color:var(--muted);text-align:center;padding:22px}.pipeline{display:grid;grid-template-columns:repeat(7,minmax(230px,1fr));gap:12px;overflow:auto;padding-bottom:12px}.stage{border:1px solid var(--line);border-top:3px solid var(--ink);background:rgba(255,255,255,.22);min-height:260px}.stage>h2{display:flex;justify-content:space-between;font-size:12px;text-transform:uppercase;letter-spacing:.07em;margin:0;padding:12px;border-bottom:1px solid var(--line)}.lead-card{margin:9px;padding:13px;background:white;border:1px solid var(--line)}.lead-card strong,.lead-card small{display:block}.lead-card small{color:var(--muted);margin-top:5px}.lead-card p{font-size:12px;color:var(--muted)}.lead-card select{min-height:36px;font-size:12px}.table{overflow:auto;border:1px solid var(--line);background:rgba(255,255,255,.25)}table{width:100%;border-collapse:collapse;min-width:760px}th,td{text-align:left;vertical-align:top;padding:13px 14px;border-bottom:1px solid var(--line);font-size:13px}th{font-size:10px;text-transform:uppercase;letter-spacing:.1em;color:var(--muted);background:rgba(234,227,215,.65)}.tasks label{grid-template-columns:auto 1fr;align-items:center;gap:12px;padding:14px 0;border-bottom:1px solid var(--line)}.tasks label:last-child{border-bottom:0}.tasks input{width:18px;min-height:18px}.tasks strong,.tasks small{display:block}.tasks small{color:var(--muted);margin-top:4px}.modal-wrap{position:fixed;inset:0;background:rgba(0,0,0,.48);display:grid;place-items:center;padding:20px;z-index:50}.modal{width:min(760px,100%);max-height:92svh;overflow:auto;background:var(--paper);border:1px solid var(--line);padding:0}.modal-head{display:flex;justify-content:space-between;align-items:center;padding:18px 20px;border-bottom:1px solid var(--line)}.modal-head h2{margin:0;font-size:20px}.modal-head button{border:0;background:none;font-size:28px;cursor:pointer}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;padding:20px}.form-grid .wide{grid-column:1/-1}.modal-actions{display:flex;justify-content:flex-end;gap:8px;padding:0 20px 20px}.modal .notice{margin:0 20px 20px}.toast{position:fixed;right:20px;bottom:20px;background:var(--ink);color:white;padding:13px 16px;z-index:80;font-size:13px}@media(max-width:850px){.shell{grid-template-columns:1fr}.shell aside{display:none}.shell main>header{height:64px;padding:0 16px}.content{padding:24px 14px 60px}.mobile-nav{display:flex;overflow:auto;border-bottom:1px solid var(--line);background:var(--paper);position:sticky;top:64px;z-index:4}.mobile-nav button{border:0;background:none;padding:12px 14px;white-space:nowrap;color:var(--muted);font-weight:700}.mobile-nav button.active{color:var(--ink);border-bottom:2px solid var(--ink)}.page-head{align-items:flex-start;flex-direction:column}.metrics{grid-template-columns:1fr 1fr}.metrics>div:nth-child(2){border-right:0}.metrics>div:nth-child(-n+2){border-bottom:1px solid var(--line)}.two{grid-template-columns:1fr}}@media(max-width:560px){.metrics{grid-template-columns:1fr}.metrics>div{border-right:0;border-bottom:1px solid var(--line)!important}.form-grid{grid-template-columns:1fr}.form-grid .wide{grid-column:auto}.login-card{padding:26px 22px}.login-card h1{font-size:46px}}

/* Website inquiries: private owner-facing customer requests and photo access. */
.inquiry-list{display:grid;gap:18px;max-width:980px}
.inquiry-card{border:1px solid var(--line);border-radius:12px;background:#fff;padding:24px;min-width:0;box-shadow:0 3px 16px rgba(41,36,31,.035)}
.inquiry-card__head{display:flex;align-items:start;justify-content:space-between;gap:16px}
.inquiry-card__head h2{font-size:23px;line-height:1.2;margin:6px 0 4px}
.inquiry-card__eyebrow{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:#807268;font-weight:700}
.inquiry-card__time,.inquiry-card__id{font-size:12px;color:var(--muted)}
.inquiry-card__contact{font-size:14px;margin:16px 0;overflow-wrap:anywhere}
.inquiry-card__contact a,.inquiry-card__link a{color:#79563c;overflow-wrap:anywhere}
.inquiry-facts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;margin:14px 0 18px}
.inquiry-facts>div{border-top:1px solid var(--line);padding-top:9px;min-width:0}
.inquiry-facts span{display:block;font-size:11px;color:var(--muted);margin-bottom:3px}
.inquiry-facts strong{display:block;font-size:13px;font-weight:600;overflow-wrap:anywhere}
.inquiry-card__message{white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px;line-height:1.6;margin:12px 0 16px}
.inquiry-card__link{font-size:13px;overflow-wrap:anywhere}
.inquiry-card__photos{display:flex;gap:9px;flex-wrap:wrap;margin:18px 0}
.inquiry-photo-modal{width:min(720px,calc(100vw - 28px));max-height:90vh;overflow:auto}
.inquiry-photo-modal h2{font-size:17px;overflow-wrap:anywhere}
.inquiry-photo-image{display:block;max-width:100%;max-height:65vh;object-fit:contain;margin:10px auto 18px}
.inquiry-photo-modal>a.btn{display:inline-block;text-decoration:none;margin-top:12px}
@media(max-width:640px){.inquiry-card{padding:18px}.inquiry-facts{grid-template-columns:1fr}.inquiry-card__head h2{font-size:20px}}


/* Owner workspace follows the bespoke VB Laser Designs storefront design system. */
.login-shell{background:linear-gradient(140deg,var(--ink) 0 37%,var(--paper2) 37% 100%)}
.login-card{border:1px solid var(--line);box-shadow:0 20px 70px rgba(41,36,31,.12)}
.login-card h1,.page-head h1{font-family:var(--display-font);font-weight:600;letter-spacing:-.045em}
.page-head h1{line-height:1.05}
.page-head>div>span{color:var(--focus)}
.brand-mark{color:var(--ink);border-color:var(--copper);font-family:var(--display-font);font-size:17px;letter-spacing:-.04em}.shell aside .brand-mark{color:var(--paper)}
.shell aside nav button{display:flex;align-items:center;justify-content:space-between;gap:12px;border-left:2px solid transparent;transition:background-color .15s,color .15s}
.shell aside nav button.active{border-left-color:var(--copper)}
.shell aside nav button:focus-visible,.mobile-nav button:focus-visible,.btn:focus-visible,.text-action:focus-visible,.inquiry-photo-tile:focus-visible{outline:2px solid var(--focus);outline-offset:2px}
.shell aside .side-foot button{font-weight:500;color:rgba(247,242,233,.78);font-size:12px}
.shell aside .side-foot button:hover{color:#fff}
.btn{background:var(--ink);color:var(--paper);font-weight:650;transition:background .15s,border-color .15s}
.btn:hover:not(:disabled){background:#44382d;border-color:#44382d}
.btn.secondary:hover:not(:disabled){background:var(--paper2);border-color:var(--ink)}
.auth-tabs button.active{border-color:var(--copper)}
.metrics .metric--inquiries{box-shadow:inset 3px 0 0 var(--copper)}
.metrics strong{font-family:var(--display-font);font-weight:600}
.panel{background:rgba(255,255,255,.36)}
.panel h2{font-size:17px;font-weight:650}
.panel-heading{display:flex;align-items:center;justify-content:space-between;gap:12px}
.panel-heading h2{margin:0}
.text-action{border:0;background:none;color:var(--focus);font-weight:700;font-size:13px;cursor:pointer;padding:8px 0}
.text-action:hover{text-decoration:underline}
.recent-inquiries{margin-bottom:20px;padding:18px 20px}
.recent-inquiry-list{margin-top:10px;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.recent-inquiry{border:1px solid var(--line);background:rgba(255,255,255,.62);padding:14px;display:flex;justify-content:space-between;align-items:center;gap:10px;text-align:left;min-width:0;cursor:pointer}
.recent-inquiry:hover,.recent-inquiry:focus-visible{border-color:var(--copper);background:var(--paper)}
.recent-inquiry span:first-child{min-width:0}
.recent-inquiry strong,.recent-inquiry small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.recent-inquiry strong{font-size:14px}
.recent-inquiry small{font-size:11px;margin-top:6px;color:var(--muted)}
.nav-text{min-width:0}
.nav-badge{display:inline-flex;align-items:center;justify-content:center;min-width:21px;height:21px;padding:0 5px;border-radius:11px;background:#b63d32;color:white;font-size:11px;font-weight:800;font-family:var(--body-font);line-height:1}
.inquiry-list{max-width:none;grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}
.inquiry-card{background:rgba(255,255,255,.72);border-radius:2px;padding:22px;box-shadow:none}
.inquiry-card__head h2{font-family:var(--display-font);font-weight:600;font-size:25px;overflow-wrap:anywhere}
.inquiry-card__eyebrow{color:var(--focus)}
.inquiry-card__photos{display:flex;flex-wrap:wrap;gap:10px}
.inquiry-photo-tile{display:grid;grid-template-columns:minmax(0,1fr) auto;column-gap:10px;row-gap:4px;align-items:center;min-width:0;width:min(255px,100%);padding:10px 12px;border:1px solid var(--line);background:var(--paper);text-align:left;cursor:pointer}
.inquiry-photo-tile:hover{border-color:var(--copper);background:#fff}
.inquiry-photo-number{font-size:11px;color:var(--muted);font-weight:700;grid-column:1}
.inquiry-photo-name{font-size:12px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0;grid-column:1}
.inquiry-photo-view{grid-column:2;grid-row:1 / span 2;white-space:nowrap;color:var(--focus);font-size:11px;font-weight:700}
.inquiry-photo-modal{width:min(760px,calc(100vw - 28px))}
.inquiry-photo-modal h2{overflow-wrap:anywhere;font-family:var(--display-font);font-weight:600;font-size:20px;padding-right:12px}
.inquiry-photo-modal .photo-status{margin:24px 20px;color:var(--muted);font-size:14px;line-height:1.5}
.inquiry-photo-modal .photo-status.error{color:#963a32}
.inquiry-photo-image{max-width:calc(100% - 40px);max-height:65svh;margin:20px auto;display:block}
.inquiry-photo-image[hidden]{display:none}
.photo-actions{display:flex;justify-content:flex-end;border-top:1px solid var(--line);padding:16px 20px}
.photo-actions .btn{display:inline-flex;align-items:center;justify-content:center;text-decoration:none;font-size:13px}
@media(max-width:1190px){.inquiry-list{grid-template-columns:1fr;max-width:860px}}
@media(max-width:1050px){.recent-inquiry-list{grid-template-columns:1fr}}
@media(max-width:850px){.mobile-nav button{display:inline-flex;gap:8px;align-items:center;justify-content:center;cursor:pointer}.nav-badge{flex-shrink:0}.mobile-nav button.active{border-bottom-color:var(--copper)}.shell main>header{background:rgba(247,242,233,.96)}}
@media(max-width:560px){.recent-inquiries{padding:16px}.inquiry-card{padding:18px}.inquiry-photo-tile{width:100%;}.page-head h1{font-size:42px}}

.inquiry-photo-modal .modal-head h2{min-width:0;flex:1;display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;overflow:hidden;text-overflow:ellipsis}
.inquiry-card__contact a,.inquiry-card__link a{color:var(--focus)}


/* Owner workflows and native-field polish — shared with the bespoke storefront palette. */
select:not([multiple]){
  -webkit-appearance:none;appearance:none;
  background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' width='16' height='16' fill='none' stroke='%23665e54' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
  background-repeat:no-repeat;background-position:right 13px center;background-size:16px 16px;
  padding-right:38px;
}
select:not([multiple]):disabled{opacity:.6;cursor:wait}
input:focus-visible,select:focus-visible,textarea:focus-visible,.table-action:focus-visible,.record-link:focus-visible,.filter-chip:focus-visible{outline:2px solid var(--focus);outline-offset:2px}
.auto-textarea{line-height:1.55;min-height:94px;max-height:174px;resize:none;overflow-y:auto}
.record-toolbar{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin:0 0 18px}
.filter-chip{display:inline-flex;align-items:center;gap:7px;min-height:38px;padding:8px 13px;background:rgba(255,255,255,.45);color:var(--muted);border:1px solid var(--line);cursor:pointer;font-size:12px;font-weight:650}
.filter-chip:hover{background:var(--paper2)}
.filter-chip.active{background:var(--ink);color:var(--paper);border-color:var(--ink)}
.filter-chip span{display:inline-grid;place-items:center;min-width:21px;height:21px;border-radius:12px;padding:0 5px;background:rgba(41,36,31,.08);font-size:11px}
.filter-chip.active span{background:rgba(247,242,233,.2)}
.inquiry-card__badges{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:7px;align-items:flex-start}
.status-tag{display:inline-flex;align-items:center;justify-content:center;white-space:nowrap;min-height:27px;padding:4px 9px;border:1px solid var(--line);background:var(--paper2);color:var(--ink);font-size:11px;font-weight:700;letter-spacing:.01em;text-transform:capitalize}
.status-tag--new{border-color:rgba(182,61,50,.25);background:#f8e9e5;color:#973e36}
.status-tag--reviewed{background:#eee8dc;color:#5b4b3b}
.status-tag--archived{background:#e9e5df;color:#69635c}
.inquiry-actions{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;border-top:1px solid var(--line);padding:14px 0 12px;margin-top:18px}
.inquiry-actions__leading{min-width:0}
.inquiry-actions__buttons{display:flex;flex-wrap:wrap;gap:8px}
.inquiry-actions .btn{min-height:36px;font-size:12px}
.record-link,.table-action{border:0;background:none;color:var(--focus);font-size:12px;font-weight:700;padding:8px 0;cursor:pointer;text-align:left}
.record-link:hover,.table-action:hover{text-decoration:underline}
.record-note{color:var(--muted);font-size:12px}
.lead-card .record-link{margin-top:5px;font-size:11px}
.inline-status{width:100%;min-width:136px;max-width:170px;min-height:38px;padding:7px 36px 7px 10px;font-size:12px;font-weight:600}
.task-row{display:grid;grid-template-columns:auto minmax(0,1fr);align-items:center;gap:14px;padding:14px 0;border-bottom:1px solid var(--line)}
.task-row:last-child{border-bottom:0}
.task-row>label{padding:0;border:0;display:flex;align-items:center}
.task-row input[type="checkbox"]{width:18px;height:18px;min-height:18px;cursor:pointer}
.task-row strong,.task-row small{display:block}
.task-row small{margin-top:4px;color:var(--muted)}
.task-row>.table-action{padding:8px 5px}
.record-highlight{outline:2px solid var(--copper);outline-offset:2px;transition:outline-color .15s}
@media(max-width:640px){
 .inquiry-card__head{flex-wrap:wrap}
 .inquiry-card__badges{justify-content:flex-start}
 .inquiry-actions{align-items:stretch}
 .inquiry-actions__buttons{width:100%}
 .inquiry-actions__buttons .btn{flex:1}
 .record-toolbar{gap:6px}
 .filter-chip{padding:7px 10px;min-height:36px}
}

/* 2026-10-25: Give lead cards a clear reading order without changing the pipeline workflow. */
.pipeline{grid-template-columns:repeat(7,minmax(258px,1fr));gap:14px;scroll-padding-inline:12px}
.stage>h2{padding:14px 13px;font-size:12px}
.lead-card{display:flex;flex-direction:column;min-height:208px;margin:10px;padding:16px;background:rgba(255,255,255,.86);gap:0}
.lead-card__summary{min-width:0}
.lead-card__title{display:-webkit-box!important;-webkit-box-orient:vertical;-webkit-line-clamp:3;line-clamp:3;overflow:hidden;overflow-wrap:anywhere;font-size:14px;line-height:1.4;font-weight:750}
.lead-card__meta{display:block;min-width:0;margin-top:9px!important;color:var(--muted);font-size:12px;line-height:1.4;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lead-card .lead-card__next{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;line-clamp:2;overflow:hidden;margin:11px 0 0;font-size:12px;line-height:1.45;color:var(--muted)}
.lead-card__controls{display:grid;gap:12px;margin-top:auto;padding-top:16px;border-top:1px solid var(--line)}
.lead-card__controls select{width:100%;min-height:40px;padding:8px 38px 8px 11px;font-size:12px}
.lead-card .record-link{display:inline-block;justify-self:start;margin-top:0;padding:0;font-size:12px;line-height:1.5}
.lead-card:focus-within{border-color:var(--copper)}

/* Owner review: practical sign-in copy and consistent dropdown chevrons. */
.login-card h1{margin:30px 0 16px;line-height:1.04}
.login-card .auth-help{font-size:12px;color:var(--muted);margin:0;line-height:1.5}
.auth-recovery{justify-self:start;border:0;background:transparent;color:var(--focus);padding:3px 0;text-decoration:underline;font:600 12px var(--body-font);cursor:pointer}
.auth-recovery:focus-visible{outline:2px solid var(--focus);outline-offset:3px}
#set-password{display:grid;gap:14px}
select:not([multiple]){background-position:right 14px center;padding-right:44px}
.inline-status,.lead-card__controls select{min-height:44px;padding-right:44px}
@media(max-width:560px){.login-card h1{font-size:clamp(34px,9vw,44px)}}